Solina CRM – CRM, WhatsApp and a dialer in one place
A platform for sales and support teams: leads, calls, WhatsApp Business messages, SMS and email – with automations and reports. Each business connects its own WhatsApp Business account and messages only customers who opted in.
Team WhatsApp inbox
Businesses connect their own WhatsApp Business number through Meta and the team answers customers from a shared inbox – with assignment, notes and the 24-hour window.
Message templates
Create WhatsApp templates, submit them for Meta approval and track their status – for messages outside the service window.
CRM and leads
Leads, follow-ups, deals and tasks, with automatic distribution to agents.
Dialer
Power/preview dialer with call notes, recordings and statistics.
Campaigns
WhatsApp, SMS and email broadcasts – only to recipients who opted in, with opt-out across channels.
Privacy and security
Full isolation between businesses, encrypted tokens, role-based permissions and data deletion at any time.
How WhatsApp works in the product
The business owner clicks "Connect WhatsApp" and completes Meta's Embedded Signup – choosing the business account and phone number. From then on, messages sent to and from that number appear in the inbox, and templates created in the product are submitted for Meta's approval. The connection can be removed at any time and the data can be deleted.